Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our website or services.

Personal Information

• Name
• Email address
• Phone number
• Company or organization name
• Job title
• Physical address (if provided)
• Payment information when enrolling in a training program or purchasing services
• Opt-in records and timestamps for communication channels such as SMS and email

Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Customer Communication Data

• Records of inquiries and service requests
• Appointment scheduling information
• Course enrollment details
• Service history and feedback

2. How We Use Your Information

Cyber Brain Academy, LLC uses collected information for the following purposes:

• Providing and improving cybersecurity training services
• Processing course enrollments and payments
• Communicating regarding inquiries, appointments, or requested information
• Sending course reminders, account updates, and service notifications
• Sending promotional information related to cybersecurity certification programs (with consent)
• Improving website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS communications from Cyber Brain Academy, LLC, you agree to receive text messages related to our services, which may include:

• Appointment reminders
• Enrollment follow-ups
• Course notifications
• Account updates
• Customer support messages
• Occasional promotional information about cybersecurity training programs

Opt-In & Consent

• You will only receive SMS messages if you have explicitly opted in through our website forms or other approved methods
• We maintain timestamped records of all opt-in actions
• Our messaging practices comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging regulations

Opt-Out Instructions

You can cancel SMS notifications at any time by replying:

• STOP – to unsubscribe from messages

After opting out, you will receive a final confirmation message and will no longer receive SMS messages unless you opt in again.

All opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency may vary based on your interaction with our services
• Messages will relate to services you requested or information you asked to receive
• Promotional messages are sent only when consent has been provided

Help & Support

Reply HELP for assistance or contact us directly:

• Email: [email protected]
• Phone: (812) 815-1394

Customer support is available during normal business hours.

Carrier Information

• Standard message and data rates may apply
• Mobile carriers are not liable for delayed or undelivered messages
• Supported carriers include major U.S. providers such as AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as SMS messaging providers or customer service platforms, is permitted only for the purpose of delivering services you have requested.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cyber Brain Academy, LLC implements strict data protection measures to safeguard SMS consent records.

4. Information Sharing & Disclosure

Cyber Brain Academy, LLC does not sell, rent, or trade personal information.

We may share information with trusted service providers when necessary for business operations.

Service Providers

• Payment processors
• Customer relationship management systems
• Appointment scheduling platforms
• SMS messaging providers used to deliver messages you have opted in to receive

All service providers are required to maintain confidentiality and protect your data.

Legal Compliance

We may disclose information if required to:

• Comply with applicable law or legal processes
• Respond to lawful requests from public authorities
• Protect the rights or safety of our business or users

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction while remaining protected under this policy.

5. Data Security

Cyber Brain Academy, LLC implements reasonable security measures to protect your personal information.

Security practices include:

• Encryption of sensitive data in transit
• Secure access controls and authentication systems
• Regular security monitoring and updates
• Employee training on data protection
• Secure backup and disaster recovery procedures

While we strive to protect your data, no method of transmission over the internet is completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic
• Understand user behavior
• Remember user preferences
• Improve website functionality
• Measure the effectiveness of our services

You may manage cookie settings through your browser. Disabling cookies may affect certain website features.

7. Your Rights & Choices

You have the right to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of personal data
• Opt out of marketing emails using the unsubscribe link
• Opt out of SMS messages by replying STOP
• Withdraw consent for future communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. Cyber Brain Academy, LLC is not responsible for the privacy practices of these websites. This Privacy Policy applies only to information collected by Cyber Brain Academy, LLC.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website with the updated effective date.

For significant changes, we may notify users through email or website notices.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Cyber Brain Academy, LLC
8001 Broadway, Suite 201
Merrillville, IN 46410

Phone: (812) 815-1394
Email: [email protected]
Website: https://cyberbrainacademy.com

By using our website or services, you consent to this Privacy Policy.